Annual MSP 501 Recognizes Best-in-Class Global MSP Businesses & Leading Trends in Managed Services
Tysons, VA, August, 2020: US Resources, Inc. has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings.
For the 13th year running, MSPs from around the globe completed an exhaustive survey and application this spring to self-report product offerings, annual total and recurring revenues, profits, revenue mix, growth opportunities and company and customer demographic information. Applicants are ranked on a unique methodology that weights revenue figures according to long-term health and viability; commitment to recurring revenue; and operational efficiency.
“For 29 years, we’ve been committed to delivering exemplary support to our clients by providing unmatched service with flexible, secure and compliant IT solutions. Ranking within the Top 150 requires constant innovation and advancement in a dynamic IT marketplace. We’re grateful to our hardworking, exceptional team of customer-focused professionals, our dedicated partners and our outstanding customers for their extraordinary support. We are proud to be named to the CRN® 2020 Fast Growth 150 List” said President & CEO, Vic Kellan.
In the 13 years since its inception, the MSP 501 has evolved from a competitive ranking list into a vibrant group of service providers, vendors, distributors, consultants and industry analysts working together to define the growing managed service opportunity.
“For the third year running, the applicant pool for the annual MSP 501 has grown year-over-year, making this year’s list the most competitive in the survey’s history,” says Kris Blackmon, Senior Content Director at Channel Partners and Channel Futures. “The MSP 501 leveraged judgement methodology brand-new in 2020 to drill down into not just what makes a big managed service provider, but what makes a great managed service provider. The 2020 winners are truly the best examples of innovation, business acumen and strategic savvy on the planet. We extend our heartfelt congratulations to the 2020 winners and gratitude to the thousands of MSPs that have contributed to the continuing growth and success of both the 501 and the thriving managed services sector.”
Ten MSP 501 special award winners will be recognized at the MSP 501 Awards Gala at Channel Partners Virtual: Digital Events for the Modern Channel on September 8 – 10. Nominations for these special awards, including Digital Innovator of the Year, Executive of the Year and the Newcomer Award, were included in the MSP 501 application, and all candidates were encouraged to submit for them.
The data collected by the annual MSP 501 program drives Channel Partners’s and Channel Futures’s market intelligence insights, creating robust data sets and data-based trend reports that support our editorial coverage, event programming, community and networking strategies and educational offerings. It serves as a lynchpin to dozens of programs and initiatives.
The 2020 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from Mar. 1 through June 30, 2020. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin and other factors.
About US Resources, Inc.
US Resources has been delivering responsive IT Support Services for over 29 years. Our clients value the stability and reliability of working with an established partner, which results in our average client retention rate of 10+ years.
USR provides one consistent support team to assist from vision to design and planning, to product specification through pricing and acquisition, to installation, implementation, documentation and product management, to post-project support of you and your users. Our clients also benefit from our very low staff turnover with employee retention at an average of over 12 years. This allows our client’s to have one consistent team that understands your environment.
USR offers flexible, tailored-to-your-needs support and security options and we will customize a support plan to help manage your environment. We provide our customers with a variety of managed support options ranging from back-end maintenance and monitoring to end-user support and ticketing. We offer 24×7 comprehensive security options and advanced end-point protection as well as life-cycle management services. USR has successfully provided support services for over 29 years and will create a solution specifically for you and your team.
USR owns and operates our Network Operations Center (located in Vienna, VA) and is responsible for managing all client service and support activity. USR’s contracts include 24×7 support options and 15 minute guaranteed response. Our clients can count on responsive service from our company owned and operated operations center.
USR understands complex IT Infrastructure including office applications, point-of-sale systems, physical security support, advanced cyber security concerns, guest wireless access support, large data backup requirements and overall business continuity. Many of our clients have internal IT resources that are stretched thin supporting complex environments over extended operating hours.
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